How to use security best practices on PSN
How to use security best practices on PSN, Never share your account details with anyone, or allow them to log in as you; You are responsible for anything others do while using your account.
To avoid accidentally sharing your account details when you sign in to someone else’s console, make sure you sign out properly at the end of your session.
Security Best Practices on PSN
1. Create a strong password
Make sure it’s unique: Do not reuse an existing password when setting up an account for PlayStation Network. Having a unique password means that a security breach in another service shouldn’t compromise your account.
Make sure it’s a very strong password: Use a sentence or phrase to create your password. Remember to include numbers, uppercase, and lowercase letters, as well as symbols (for example, “$” or “%”).
Make it hard to predict: Your password shouldn’t include any information about you: birthday, school details, etc.
2. Configure the option “Require password to complete the purchase”
Enable password protection for PlayStation™ Store purchases to prevent others from making purchases without your knowledge.
3. Configure the option “Require a password when logging in”
Prevent people who don’t know your access code from signing in to your account on the console.
4. Add a two-step verification system (2SV) to your account
By enabling 2-Step Verification, the second level of security is added to your account. Every time you log in with 2SV active, a unique verification code is sent to your mobile phone, which can then be used to log into your account.
5. Never share your account details
Sharing your account details compromises the security of your account. It’s also a breach of our Terms of Service, so never tell anyone your password or login information. If someone else logs into your account, they can change your password or login ID and lock you out.
6. Don’t sign in on shared devices
Logging into your account from Internet cafes, libraries or public PlayStation systems poses a security threat. Only sign in on devices that you or people you trust control; otherwise, they could steal your information without your knowledge.
7. Avoid scam websites
The Internet is full of websites that offer free virtual money in exchange for certain personal information. These sites are created and operated to collect your information and to gain access to your account, payment information, and personal information. Never share account information with these sites. If you’ve ever been to one of these sites, change your password.
How to fix PSN login issues
Did you forget your password?
If you forgot your password or verification information (such as your date of birth), visit the guide below for steps to recover your account.
Did you forget your password?
If you forgot your password or verification information (such as your date of birth), visit the guide below for steps to recover your account.
Know your username and password, but can’t log in?
- Did you verify your login ID (email address)?
Look in your email inbox for “PlayStation Verification” and click the link to verify your login ID.
- Did you update the system software? Select your console for more information.
- Can you reset your password?
Try to reset your password with the following guide.
- Power off your console and router; then turn them back on.
If you use Wi-Fi to connect your console to the Internet, try using a wired connection. For more information on connection troubleshooting, visit PlayStation Repairs.
- Try signing in to Online Account Management.
If you can’t access your account, it may be suspended. Visit the guide below to learn more.Could someone else be using your account?
If you believe your account was compromised, please visit the guide below for more information.
Have trouble with 2-Step Verification?
If you’re having trouble receiving a verification text or code, visit the guide below to regain access to your account.